DM2 Unlimited Assistance Plans

DM2-ERP-CRM-Wheel-with-imagesDM2’s Unlimited Assistance Plans (UAP) provide unlimited technical support from 5:00am to 5:00pm Pacific/8:00am to 8:00pm Eastern Monday through Friday to enrolled customers on currently supported versions at no additional charge per case via telephone, FAX, and e-mail for the following:

  • DM2 and Sage technical assistance.
  • Software fixes (including fixes to custom programs).
  • Product feature and operation questions/answers.

Each Plan includes two (2) authorized contacts and one (1) additional contact for StoreLink.  Additional contacts may be purchased for an additional annual fee.

To activate your Plan or add or change authorized contacts, log in to PDI Connections.